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Workflow Template

Vehicle Inspection Workflow

Captures fleet vehicle inspections (vehicle, inspection type, odometer, fuel, safety/condition checks) and routes based on the inspector's roadworthiness decision: Pass closes the inspection; Minor Defects raises a maintenance request while the vehicle stays in service; Unsafe grounds the vehicle and raises an urgent repair. Repairs are verified before closing, and the fleet owner is notified when the inspection closes or the vehicle is grounded.

A missed defect on a fleet vehicle doesn't stay a paperwork problem for long — it becomes a breakdown on a highway or a driver stranded with an unsafe vehicle. Fleet teams relying on paper checklists or scattered spreadsheets often lose track of which vehicles have open defects, which are grounded, and which repairs were never actually verified before the vehicle went back on the road. This workflow captures every inspection detail, routes automatically based on the roadworthiness decision, and keeps the fleet owner notified at each critical point — so unsafe vehicles get grounded immediately and nothing closes without a verified repair.

Business Outcomes

  • Helps cut the time between spotting a defect and raising a maintenance or repair task
  • Reduces the risk of unsafe vehicles staying in service due to missed follow-up
  • Improves visibility into which vehicles are grounded, in repair, or cleared to close
  • Supports faster fleet owner awareness of inspection outcomes and vehicle status changes
  • Makes it easier to confirm repairs were verified before an inspection is closed

Workflow Steps

Steps

  1. 1
    Create Inspection Recordcreate record

    Registers the submitted inspection as a record.

  2. 2
    Set Status to Openupdate record

    Marks the inspection as opened.

  3. 3
    Route on Roadworthiness Decision

    Branches based on the inspector's pass / minor defects / unsafe decision.

    roadworthiness_decision: "Pass"Close Inspection (Pass)
    roadworthiness_decision: "Minor Defects"Raise Maintenance Request
    roadworthiness_decision: "Unsafe"Ground Vehicle - Set Status
    DefaultEnd
  4. 4
    Close Inspection (Pass)update record

    Vehicle passed roadworthiness — closes the inspection.

  5. 5
    Notify Fleet Owner - Inspection Closedsend email

    Emails the fleet owner confirming the vehicle passed and inspection is closed.

  6. 6
    Raise Maintenance Requestcreate task

    Vehicle has minor defects — creates a maintenance task while it remains in service.

  7. 7
    Set Status - Maintenance Requestedupdate record

    Updates inspection status to reflect minor defects with vehicle still in use.

  8. 8
    Close Inspection (Minor Defects)update record

    Vehicle stays in use; inspection is closed once the maintenance request is logged.

  9. 9
    Notify Fleet Owner - Inspection Closed (Minor Defects)send email

    Emails the fleet owner that the inspection is closed with a maintenance request logged.

  10. 10
    Ground Vehicle - Set Statusupdate record

    Vehicle is unsafe — takes it out of service.

  11. 11
    Notify Fleet Owner - Vehicle Groundedsend email

    Emails the fleet owner that the vehicle has been taken out of service pending urgent repair.

  12. 12
    Raise Urgent Repair Taskcreate task

    Assigns an urgent repair task and waits for it to be completed before verification.

  13. 13
    Set Status - Repair Verificationupdate record

    Repair work is complete; records the repair details and moves the inspection into verification.

  14. 14
    Verify Repair Before Closingcreate task

    An inspector verifies the repair restored the vehicle to a roadworthy condition.

  15. 15
    Record Repair Verification Resultupdate record

    Persists the verification outcome and notes to the record for reporting.

  16. 16
    Route on Repair Verification

    If the repair is not verified as roadworthy, loop back to further repair work; otherwise close the inspection.

    repair_verified: "Yes"Close Inspection (Repair Verified)
    repair_verified: "No"Return for Further Repair
    DefaultEnd
  17. 17
    Return for Further Repairrestart from step

    Repair not verified as roadworthy — restarts the repair cycle.

  18. 18
    Close Inspection (Repair Verified)update record

    Repair verified as roadworthy — closes the inspection and returns vehicle to service.

  19. 19
    Notify Fleet Owner - Inspection Closed (Repair Verified)send email

    Emails the fleet owner that the repair was verified and the inspection is closed.

Fields

  • Vehicle ID / Registration*
  • Inspection Type*
  • Odometer Reading (km)*
  • Fuel Level*
  • Safety Check Findings
  • Condition Check Findings
  • +8 more fields

Forms

Vehicle Inspection Form

9 fields

Data Views

All Vehicle Inspections

vehicle_id_number, inspection_type, roadworthiness_decision, inspection_status +2 more

Grounded / Urgent Repair Vehicles

vehicle_id_number, inspection_status, repair_details, repair_verified

Dashboard Widgets

Inspections by StatusInspection OverviewRoadworthiness Decisions

Recommended integrations

Setup the following integrations to extend workflow capability.

  • Send email in the workflow

    AWS SES logoAWS SES
vehicle inspectionfleet inspectionpre trip inspectionvehicle checklistfleet management

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FAQs

What happens if an inspector marks a vehicle as Unsafe?

The workflow immediately grounds the vehicle, updates its status, and notifies the fleet owner that the vehicle is out of service. An urgent repair task is raised at the same time, so there's no gap between the unsafe decision and action being taken.

Can this handle minor defects without pulling the vehicle out of service?

Yes. When an inspector selects Minor Defects, the workflow raises a maintenance request and updates the status to Maintenance Requested, but the vehicle stays in service. The inspection still closes and the fleet owner is notified, so the defect is tracked without unnecessary downtime.

What if a repair fails verification?

The Route on Repair Verification step checks the recorded verification result. If the repair isn't confirmed as fixed, the workflow returns the vehicle for further repair instead of closing the inspection, preventing a vehicle from going back into service on an unverified fix.

Who needs access to this workflow?

Typically inspectors who capture the inspection, maintenance or repair staff who action defect and repair tasks, and fleet owners or managers who receive status notifications. Access and permissions for each role are configured inside assess.one when you customise the template.

Can we customise the safety and condition checks captured during inspection?

Yes. The inspection record fields, including safety and condition checks, odometer, fuel, and inspection type, can be edited directly in assess.one to match your fleet's specific inspection standards.

How long does it take to get this workflow live?

Publishing the template takes minutes — there's no implementation project or software installation required. Once published, your team can start logging inspections and routing defects immediately.

What if we need additional approval before closing an inspection?

Approval logic, notifications, and routing rules can all be adjusted inside assess.one, so you can add an extra sign-off step before an inspection closes if your compliance process requires it. This doesn't require external development work.

Does the fleet owner get notified at every key stage?

Yes. The workflow includes dedicated notification steps for a closed inspection (pass, minor defects, or repair verified) and for a vehicle being grounded, so the fleet owner stays informed at each major decision point without needing to check manually.

Can this workflow support compliance or audit requirements?

The workflow keeps a record of the inspection decision, defect status, repair verification result, and notifications sent, which supports audit trail needs. Teams with specific regulatory requirements can adjust fields and approval steps within assess.one to align with their compliance process.

What if a vehicle has multiple open inspections or repeated defects?

Each inspection is tracked as its own record with its own status and routing, so repeated defects on the same vehicle are visible across separate inspection entries rather than getting merged or lost. This makes it easier to spot recurring issues on a specific vehicle over time.

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Vehicle Inspection & Defect Management Workflow | assess.one