Workflow Template
Electrical safety inspection checklist Workflow
Captures an electrical safety inspection report, routes it through supervisor review (with revision loop back to the inspector), emails the approved report to the customer, and triggers a repair quote task when repair work is recommended.
Picture an electrician finishing a switchboard and RCD check on-site, filling out the checklist on their phone, and needing that report reviewed and sent to the customer without a string of follow-up calls. This workflow takes the submitted inspection, sends it to a supervisor for review with a built-in revision loop back to the inspector if changes are needed, and once approved, emails the customer the full report covering every check, defect and recommended action. When repair work is flagged, it automatically creates a task for the estimator to prepare a quote, so nothing falls through the cracks between inspection and follow-up work.
Business Outcomes
- Fewer inspection reports stuck waiting for manual follow-up between inspector and supervisor
- Faster turnaround from site visit to customer receiving their report
- Clearer visibility into which reports are under review, revising, or sent
- Reduced back-and-forth chasing when repair quotes are needed
- A consistent, structured checklist used across every inspection
Workflow Steps
Steps
- 1Create Inspection Report Recordcreate record
Registers the submitted inspection as an inspection report record.
- 2Set Status to Report Reviewupdate record
Sets the report status to Report Review for the newly created record.
- 3Supervisor Review Taskcreate task
Assigns the electrical supervisor a task due in 2 days to review the inspection report and record a decision.
- 4Save Review Decisionupdate record
Persists the supervisor's review decision and comments to the record.
- 5Route on Supervisor Review Decision
Routes the workflow based on whether the supervisor approved the report or requested changes.
review_decision: "Approved"→Set Status to Report Sentreview_decision: "Changes needed"→Set Status to RevisingDefault→End - 6Set Status to Revisingupdate record
Sets the report status to Revising when the supervisor requests changes.
- 7Inspector Revision Taskcreate task
Assigns the inspector a task due in 1 day to update the defects found and recommended work based on supervisor comments.
- 8Save Revised Report Detailsupdate record
Persists the inspector's updated defects found and recommended work to the record.
- 9Restart Supervisor Reviewrestart from step
Closes this iteration and restarts from the supervisor review task with the revised report.
- 10Set Status to Report Sentupdate record
Sets the report status to Report Sent once the supervisor approves the report.
- 11Email Report to Customersend email
Emails the customer the overall result, each check result, defects found and recommended work.
- 12Route on Repair Recommendation
Routes the workflow based on whether repair work is recommended.
repair_recommended: "Yes"→Set Status to Quote to Followrepair_recommended: "No"→Set Status to ClosedDefault→Set Status to Closed - 13Set Status to Quote to Followupdate record
Sets the report status to Quote to Follow when repair work is recommended.
- 14Estimator Repair Quote Taskcreate task
Assigns the estimator a task due in 3 days to prepare a repair quote, without waiting for completion.
- 15Set Status to Closedupdate record
Sets the report status to Closed when no repair work is recommended.
Fields
- Inspector Name*
- Customer Name*
- Customer Email*
- Customer Mobile*
- Site Address*
- Inspection Date*
- +17 more fields
Forms
Electrical Safety Inspection Form
20 fields
Data Views
Inspection Reports
customer_name, site_address, inspection_date, overall_result +1 more
Dashboard Widgets
Recommended integrations
Setup the following integrations to extend workflow capability.
Send email in the workflow
AWS SES
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FAQs
Do I need to set this up for each inspection type separately?
No, the template is ready to use as-is once your workspace publishes it, and it runs the live process straight away. If you inspect different property types or want a slightly different checklist, you can adjust the steps or wording afterwards through the workflow editor.
Can my team customise the checklist questions or review steps?
Yes, you can describe the change you want in plain English or edit the steps directly in the workflow editor. Earlier versions of the workflow are kept, so you can see what changed and when.
Who is actually involved in reviewing an inspection report?
The supervisor is assigned a task to review the report and record a decision, with the workflow waiting until that's done. If the supervisor requests changes, the inspector gets a task to update the defects and recommended work, and the report loops back to the supervisor for another look.
What happens if the supervisor asks for changes?
The report status changes to Revising and the inspector is assigned a task, due in a day, to update the defects found and recommended work based on the supervisor's comments. Once submitted, the workflow restarts the supervisor review with the revised details, so it keeps cycling until approved.
Does the customer need to log in to receive their report?
No, customers don't need an account. Once the supervisor approves the report, it's emailed directly to the customer with the overall result, each check result, defects found and recommended work.
How does the repair quote get triggered?
If the inspection marks repair work as recommended, the status is set to Quote to Follow and the estimator is assigned a task, due in 3 days, to prepare a quote. This task doesn't hold up the workflow, and the estimator's notes stay on that task rather than the main record.
Is this suitable for a small electrical business with just a couple of inspectors?
Yes, it works whether you have one inspector or several, since tasks are assigned to whoever is set up as the reviewer, inspector or estimator in your workspace. Workspace members can be admins or team members, and tasks and approvals get assigned to the right person as the report moves through each stage.
Can I see the status of every inspection at a glance?
Yes, each inspection becomes a record with a reference number, a status such as Report Review, Revising, Report Sent, Quote to Follow or Closed, and a timeline showing what's happened. Table views and dashboards let you see records grouped by status across your whole workspace.
What gets recorded if we need to check details later?
The workflow saves the supervisor's review decision and comments, any revised defects or recommended work, and the customer's inspection details on the record, plus a full activity timeline. Each business should check this level of detail meets its own record-keeping obligations for electrical safety work.
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