Month-End Close Workflow

How do I set up this close workflow for my team?

Publish the template in your workspace and it's ready to run immediately, no development work needed. Point close owners to the public request form, or send it to them directly, so they can submit the Close Owner Name, Entity, Period, and Close Deadline to kick off a new close record.

Who is involved in the month-end close process?

The close owner submits the intake form, records exceptions, and makes corrections if needed. The accountant completes reconciliations, posts journals, and resolves exceptions. The finance manager reviews the close and records whether it's signed off or has issues.

What happens when exceptions are identified?

When the close owner marks that exceptions exist, the workflow routes the record to the accountant for exception resolution before it moves to manager review. If no exceptions are flagged, the close skips straight to manager review, keeping clean closes moving faster.

What happens if the manager finds issues during review?

The record status changes to Corrections and the close owner is given a task to make the requested changes, with no fixed due date. Once corrections are saved, the workflow loops back to manager review so the manager can check the fixes before deciding again.

Can I change the steps or add more approvals?

Yes. You can describe the change you want in plain English or edit the steps directly in the workflow editor, and earlier versions of the workflow are kept. This makes it easy to add extra tasks, such as a controller review, without starting from scratch.

How does the close owner know what's happening with their close?

The close owner gets an acknowledgement email with their reference number as soon as the record is created, and a close-complete email once the process finishes. Every request also has its own timeline showing status changes and completed steps.

Where are reconciliation notes and journal entries recorded?

Because the workflow waits for the reconciliation and journal-posting tasks, the reconciliation notes, reconciliation pack, and journals-posted details are saved directly to the close record. This gives you a single record per period and entity to refer back to later.

Do close owners and reviewers need to log into anything?

Close owners take part through the public request form and any forms emailed to them, with no account required. Accountants and finance managers work from tasks assigned to them inside the workspace as admins or members.

How long does it take to get this workflow running?

Since it's a ready-to-use template, a workspace can publish it and start running live closes within minutes. There's no separate installation or implementation project involved.

Does this workflow guarantee our close is compliant?

The workflow records statuses, the values your team enters at each step, and a full timeline of what happened on each close. Each business should confirm its own compliance and record-keeping obligations separately, as the workflow is a tool for running the process rather than a compliance determination.