Workflow Template
Privacy Impact Assessment Workflow
Manages privacy impact assessments end-to-end: intake of an initiative, privacy officer screening, full assessment by a privacy assessor when required, officer approval with rework loop, owner acceptance of residual risk, and closure with next review date tracking.
When someone in the business kicks off a new initiative involving personal data, it usually means a scramble of emails and spreadsheets to figure out if a full privacy assessment is needed. This workflow takes care of that from the moment an initiative owner submits the request form: it logs the record, walks a privacy officer through screening, routes to a full assessment by a privacy assessor only when required, manages the approval and rework loop, and gets the owner to formally accept any residual risk before closing with a next review date. Day to day, that means your team works through a clear queue of tasks instead of chasing status updates, and every decision, note and date is captured on the record's timeline automatically.
Business Outcomes
- Fewer initiatives slipping through without a documented privacy screening
- Faster turnaround from intake to closure with less manual chasing
- Clearer audit trail of screening decisions, risks, treatments and approvals
- Owners kept informed automatically at each key milestone without extra admin
- Consistent tracking of next review dates across all closed initiatives
Workflow Steps
Steps
- 1Create PIA Initiative Recordcreate record
Registers the submitted initiative as a PIA record.
- 2Set Status to Screeningupdate record
Sets the initiative's status to Screening on creation.
- 3Email Acknowledgement to Ownersend email
Sends the initiative owner an acknowledgement email with their reference number.
- 4Privacy Officer: Screen Initiativecreate task
Privacy officer reviews the initiative and records the screening result and notes.
- 5Save Screening Resultupdate record
Persists the screening result and notes to the record.
- 6Route on Screening Result
Routes the workflow based on whether a full assessment is needed.
screening_result: "No full assessment needed"→Set Status to Screened Outscreening_result: "Full assessment needed"→Set Status to AssessingDefault→End - 7Set Status to Screened Outupdate record
Sets the initiative's status to Screened Out.
- 8Email Owner: Screened Outsend email
Emails the owner the screening notes explaining that no full assessment is needed.
- 9Set Status to Assessingupdate record
Sets the initiative's status to Assessing.
- 10Privacy Assessor: Conduct Full Assessmentcreate task
Privacy assessor conducts the full assessment, recording risks, treatments, and residual risk.
- 11Save Assessment Resultsupdate record
Persists the privacy risks, treatments, and residual risk to the record.
- 12Privacy Officer: Approve Assessmentrequest approvalrequires approval
Privacy officer reviews the assessment and approves or rejects it.
- 13Route on Assessment Approval
Routes the workflow based on whether the privacy officer approves the assessment.
approval_status: "approved"→Set Status to Awaiting Acceptanceapproval_status: "rejected"→Return to Assessor for ReworkDefault→End - 14Return to Assessor for Reworkrestart from step
Closes this iteration and restarts from the assessment task so the assessor can revise the assessment.
- 15Set Status to Awaiting Acceptanceupdate record
Sets the initiative's status to Awaiting Acceptance following approval.
- 16Request Owner Acceptance of Residual Riskrequest external input
Sends the owner a form showing the residual risk and treatments, asking them to accept the residual risk and record agreed actions.
- 17Save Owner Acceptanceupdate record
Persists the owner's acceptance of residual risk and agreed actions to the record.
- 18Privacy Officer: Set Next Review Datecreate task
Privacy officer records the next review date for the initiative.
- 19Save Next Review Dateupdate record
Persists the next review date to the record.
- 20Set Status to Closedupdate record
Sets the initiative's status to Closed.
- 21Email Owner: Assessment Closedsend email
Notifies the owner that the assessment is closed and shares the next review date.
Fields
Show all 20 fieldsShow fewer fields
FormPrivacy Impact Assessment Intake
- Initiative Owner Name*· Text
- Initiative Owner Email*· Email
- Initiative Name*· Text
- Purpose of Initiative*· Long text
- Types of Personal Data Involved*· Long text
- Data Subjects*· Long text
- How Data is Collected*· Long text
- How Data is Used*· Long text
- How Data is Stored*· Long text
- How Data is Shared*· Long text
- Planned Start Date*· Date
TaskPrivacy Officer: Screen Initiative
- Screening Result*· Choice
- Screening Notes· Long text
TaskPrivacy Assessor: Conduct Full Assessment
- Privacy Risks*· Long text
- Treatments*· Long text
- Residual Risk*· Choice
TaskPrivacy Officer: Set Next Review Date
- Next Review Date*· Date
Other fields
- Assessment Status· Choice
- I accept the residual risk*· Checkbox
- Agreed Actions· Text
- Initiative Owner Name*
- Initiative Owner Email*
- Initiative Name*
- Purpose of Initiative*
- Types of Personal Data Involved*
- Data Subjects*
Forms
Privacy Impact Assessment Intake
11 fields
Data Views
PIA Initiatives
initiative_name, residual_risk, next_review_date, assessment_status
Dashboard Widgets
Recommended integrations
Setup the following integrations to extend workflow capability.
Send email in the workflow
AWS SES
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FAQs
Do I need technical skills to set this workflow up?
No — the template is ready to use as-is, so a workspace can publish it and start taking submissions through the request form within minutes. There's no installation or development project involved, and any tweaks can be made later by describing the change in plain English or editing steps directly in the workflow editor.
Can my team customise the screening or assessment questions?
Yes, the fields captured at intake, screening, assessment and acceptance can all be adjusted to match how your organisation runs privacy reviews. Changes are made either by describing what you want changed in plain English or by editing the relevant step in the workflow editor, and earlier versions are kept so you can see what changed.
What happens if the privacy officer decides a full assessment isn't needed?
The workflow routes the record straight to a Screened Out status and emails the owner with the screening notes explaining why no further assessment is required. If the officer decides a full assessment is needed instead, the record moves to Assessing status and a task is created for the privacy assessor.
Who is actually involved in running a privacy impact assessment through this workflow?
The initiative owner submits the request form and later completes a residual risk acceptance form — they never need an account for either. Inside the workspace, a privacy officer handles screening, approval, and setting the next review date, while a privacy assessor is assigned the full assessment task when one is required.
What happens if the privacy officer rejects the assessment?
If the assessment is rejected, the workflow closes that iteration and restarts from the assessment task, sending it back to the privacy assessor for rework. This loop can repeat as many times as needed until the officer approves the assessment, with each version of the assessment tracked on the record.
How does the owner accept the residual risk?
Once the assessment is approved, the owner is sent a form by email showing the residual risk and treatments identified during the assessment. They respond by confirming acceptance and recording any agreed actions, and because the workflow waits on this step, their answers are saved directly to the record.
Is this suitable for organisations handling a high volume of initiatives?
Yes — each initiative becomes its own record with a reference number, a status, and a full timeline, so table views and dashboards can show where every initiative sits, whether that's Screening, Assessing, Awaiting Acceptance or Closed. This makes it easier to track many privacy assessments running in parallel without losing visibility.
Does this workflow keep track of when an initiative needs to be reviewed again?
Yes, before closure the privacy officer records a next review date on the record, which is then shared with the owner in the closing email. Each business should confirm its own obligations around review frequency and record-keeping, but the date and all prior decisions remain visible in the record's timeline.
Can the owner track the status of their submission?
The owner receives an acknowledgement email with their reference number as soon as they submit the initial request, and further emails at key milestones such as screening outcomes and closure. They don't need to log in or create an account to take part — everything happens through the public request form and emailed forms.
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