Drain Cleaning & CCTV
Workflow templates for drain cleaning and CCTV drain inspection businesses, covering drain cleaning bookings, CCTV drain inspection requests and reports, and drain defect and root intrusion assessments. High-pressure jetting service records and drain maintenance program inspections are included too.
Benefits
- Book drain cleaning and CCTV inspections through a public form
- Send customers a CCTV inspection report
- Record jetting and root intrusion findings on the job
Common Use Cases
Drain Cleaning & CCTV Templates(6)
High-pressure jetting service record Workflow
Captures a high-pressure jetting service record from the field, sets service status based on the jetting result, and triggers the appropriate customer communication and follow-up (feedback request for cleared jobs, or an office quoting task for jobs needing further work).
Drain defect / root intrusion assessment Workflow
Captures a CCTV drain inspection, routes the report through drainage manager review (with an inspector revision loop), emails the approved report to the customer, and triggers a repair/relining quote task when recommended.
Drain maintenance program inspection Workflow
Captures technician drain inspection reports for commercial/strata sites, routes handling based on defect priority (none/minor/urgent), manages repair tasks, client quoting and approval, and keeps service status current through to completion.
CCTV drain inspection report Workflow
Captures a CCTV drain inspection report, routes it through drainage manager review (with a bounded revision loop back to the inspector), emails the approved report to the customer, and triggers a repair quote task when repair work is recommended.
CCTV drain inspection request Workflow
Manages CCTV drain inspection requests from intake through office scheduling, drainer inspection, and outcome-based customer communication and repair follow-up.
Drain cleaning booking request Workflow
Captures drain cleaning/CCTV inspection booking requests, acknowledges the customer, books an urgency-based visit with a drainer, records inspection findings and outcome, and notifies the customer with follow-up feedback collection.
Frequently Asked Questions
What Drain Cleaning & CCTV workflow templates are included?
Drain Cleaning & CCTV includes templates for drain cleaning booking requests, CCTV drain inspection requests, CCTV drain inspection reports, drain maintenance program inspections, drain defect and root intrusion assessments, and high-pressure jetting service records.
Who are the Drain Cleaning & CCTV templates for?
They're designed for drain cleaners, drainers and CCTV pipe inspection businesses. Customers book through a public form, and technicians record CCTV findings, defects and jetting details on their tasks.
Can I change a drain cleaning template to suit my business?
Yes. Publish the template and it runs straight away, with no installation. Describe the change in plain English — for example, add a pipe material field or a relining quote step — or edit the steps in the workflow editor. Earlier versions are kept.
